A. CHRISTIAN COUNSELING & WELLNESS EXPECTATIONS
Our Biblical, Christian, Faith-Based, or Pastoral counseling centers on the Lord Jesus Christ. This type of counseling includes listening, teaching, encouraging, comforting, and guiding clients to a deeper relationship with Jesus Christ, Spirit-led inner transformation, and wisdom on approaching relationships, addictions, finances, behavior, career, and lifestyle.
In addition to Christian counseling, we offer wellness services that promote overall body, mind, and spirit health. Our wellness specialists use evidence-based approaches, including:
- Nutritional Guidance – Assisting clients with healthy eating habits to support physical and mental well-being.
- Stress Management – Teaching relaxation techniques, breathing exercises, and faith-based mindfulness.
- Physical Wellness Coaching – Encouraging movement, exercise, and healthy lifestyle habits.
- Holistic Wellness Therapies – Including essential oils, guided prayer meditation, and other complementary wellness techniques.
Our wellness specialists are not medical doctors and do not diagnose or treat medical conditions. They provide guidance based on scientific research, biblical principles, and holistic practices to enhance well-being. We can refer you to physicians in our wider Christian Health Network.
Our counseling and wellness approach considers various therapy and physical care models that align with Biblical wisdom and truths. Learn more about our Approach and Doctrinal positions.
Ultimately we aim to glorify God and help you reflect His grace and joy. As Scripture says:
“He is the one we proclaim, admonishing and teaching everyone with all wisdom, so that we may present everyone fully mature in Christ” (Colossians 1:28-29, NIV).
“To equip his people for works of service, so that the body of Christ may be built up until we all reach unity in the faith and the knowledge of the Son of God and become mature” (Ephesians 4:12-13, NIV).
Referrals to Professionals:
If your issues require legal, medical, or other professional expertise, we encourage you to seek help from independent professionals. Our Christian counselors and wellness specialists will work alongside these advisors to provide spiritual and holistic support. We have a network of trusted providers we can refer you to.
Intent Listening:
We encourage open communication so that your thoughts, worries, and concerns can be understood clearly, allowing for a tailored and compassionate counseling or wellness experience.
Assignments:
Personalized assignments help you progress more quickly. They are designed to give insight and promote spiritual growth between sessions.
Accountability:
We aim to help you grow in faith and glorify God. We encourage active participation in counseling sessions, wellness programs, and any exercises assigned between sessions to achieve this.
Length of Counseling & Wellness Sessions:
The number of sessions varies depending on the complexity of the issue and your engagement in the process. Some issues may be resolved quickly, while more complex problems, like marriage, addiction counseling, or wellness coaching, may require longer or more sessions.
B. CHRISTIAN COUNSELING & WELLNESS AGREEMENT
Biblical Counseling:
I (We) understand that the counseling and wellness services will be based on biblical principles intended to glorify God and promote a Spirit-filled life.
Appointments and Cancellations:
I (We) will honor our scheduled appointments or provide at least 72 hours' notice to cancel. I will be charged for the session if I cancel less than 72 hours before or do not show up.
Confidentiality & Federal Patient Privacy Regulations:
Confidentiality is central to counseling and wellness services. However, if there is a risk of harm to myself or others, or if required by law, my counselor or wellness specialist may share relevant information with appropriate authorities or individuals.
HIPAA Compliance & Session Notes: We use secure software such as Google Workspace, Google Meet, Fireflies.ai, and Impact Family CRM to securely store and share session notes. All data is protected with two-factor authentication. Before emailing notes, we require your written consent to inform you of any potential risks associated with email communications.
Cameras and Recordings:
We may record customer service and counseling/coaching sessions conducted in-person or virtually for quality assurance, notes and security. Recordings are stored securely and can be shared with clients or deleted upon written request to our support team.
Legal Responsibility:
I (We) will not hold Impact Family Inc. or its affiliated counselors and wellness specialists legally liable for advice provided during counseling or wellness sessions. I understand their role is to help me seek and understand God’s will, and I agree to resolve any disputes through Christian mediation services.
Legal Proceedings:
I (We) agree not to subpoena any counselor or wellness specialist or their notes for legal proceedings regarding matters discussed during counseling or wellness sessions.
Follow the Terms and Conditions:
I (We) agree to adhere to all the terms and conditions: www.impact.vision/terms.
C. CONTRIBUTION AMOUNT
Our counseling sessions operate on a sliding scale, with a suggested contribution between $80 and $180 per 50-minute session. We believe everyone deserves access to compassionate care, regardless of financial circumstance.
Due to the rising costs of operations—and because our rates have remained well below industry standards—it has become necessary for us to move fully into a sliding scale model. This approach helps sustain fair counselor compensation and ensures we can continue covering essential expenses such as office space, insurance, legal compliance, and administrative support.
Full or partial scholarships may be available for families earning under $39,000 per year, as well as for those who have experienced recent financial hardship or special economic challenges despite higher earnings in previous years. A household includes everyone living together who shares income and expenses such as rent, food, and utilities.
We deeply value your honesty and partnership when selecting your suggested, tax-deductible contribution rate or FSA/HSA Contribution Intake Appointment Request. Your support makes it possible for us to serve individuals and families in need while maintaining a sustainable, mission-driven practice.
D. PAYMENT DISPUTES
In the event of a payment dispute, I consent to Impact Family submitting redacted session notes to financial institutions to assist in resolving the dispute. This submission will only include necessary details, ensuring client confidentiality.
E. CHILDCARE POLICY
We do not provide childcare. If you must bring a child, please ensure the session content is appropriate for their presence.
F. CANCELLATION, RESCHEDULING & REFUNDS
You are entitled to a full refund if you cancel 72 hours before your appointment. Manage all scheduling and refunds through your client portal at www.impact.vision/calendar-client-portal.
CLIENT AGREEMENT
I have read and understood these terms. By signing below or contributing online, I agree to these conditions and consent to Christian counseling and wellness services as described.
