If times you seek are unavailable on this calendar, consider another method and check the counselor’s other schedules, such as the Office, Phone, or Webcam. Because we are faith-based and are less expensive than other counseling services, we must receive pre-payment to avoid losing revenue when people don’t show up. If you cancel or reschedule by clicking the link in your confirmation email 72 hours in advance, you will be refunded or scheduled for your chosen time. Clients can cancel or reschedule an appointment anytime, as long as they provide 72 hours notice. If you cancel an appointment with less than 72 hours notice or fail to show up, you will be charged for the appointment.